Contact Us

Got a question about how sweepstakes casinos work, spotted something that needs updating in one of our reviews, or want to share your experience with a platform we cover? We welcome messages from readers and do our best to respond to every one.

Reach the Sweeps Sites Team

The quickest way to get in touch is by email. Drop us a line at [email protected] and we will aim to reply within two business days. Please include as much detail as you can — the more context you give us, the more useful our response will be.

What We Can Help With

• Review questions. If you have a question about one of the sweepstakes casinos listed on this site — welcome offers, coin structures, eligible states, redemption requirements — ask away. We will do our best to point you in the right direction, though for account-specific issues you will need to contact the platform directly.
• Corrections and updates. Sweepstakes casino terms change frequently. If you have noticed that an offer, eligibility rule or redemption threshold is out of date, please let us know. Accurate, current information is the whole point of this site, and reader tips genuinely help.
• Suggestions. Know of a new sweepstakes casino you think we should review? Think we are missing a comparison that would help readers decide? We are happy to hear it.
• Responsible play concerns. If you or someone you know is finding it hard to stay in control of their gaming, please visit our responsible gambling guidance for support resources. We will always take these messages seriously.
• General feedback. Praise, criticism, ideas — all of it is useful. We read every message.

What We Are Not Able to Do

We are an independent comparison and review site, not a representative of any sweepstakes casino platform. We are not able to:

• Access your account on any sweepstakes casino or social casino
• Process redemptions, reverse transactions or release withheld coins
• Provide legal advice about whether a specific platform is available in your state
• Guarantee outcomes or advise on how to "win" sweepstakes prizes

For account issues, your first step should always be the platform's own customer support team. Each operator listed on this site has its own help centre and support contact details.

A Note on Our Editorial Approach

Sweeps Sites earns referral commission from some of the platforms featured here. That commercial relationship does not influence our editorial assessments — rankings and write-ups reflect our independent research and review process, not who pays. You can read more about how we work on our About Us page, and our full terms and conditions set out the site's policies in detail.

If you have a concern about how a platform was reviewed or ranked, we want to hear it. Editorial integrity matters to us and we take those messages seriously.

Response Times

We aim to respond to all reader emails within two business days. During busy periods it may take a little longer, but we will always get back to you. If you have not heard from us after five business days, please check your spam folder and resend if necessary.